Help & support
Help & support

Contact us

Questions, problems or a dish we got wrong: write to support@haodego.com. We read every message.

support@haodego.com

Common questions

The menu reader got a dish wrong

Open the dish and tap “This dish info is wrong”; we check it again. Ingredients are inferred from the usual recipe, so with an allergy always show your allergy card and confirm with staff.

Alipay or WeChat doesn’t open

Install the app and finish its phone-number verification before you travel. If it’s installed and nothing happens, open it yourself and use the steps shown in Haodego.

My location isn’t found

Allow location for Haodego in iPhone Settings → Privacy & Security → Location Services. Search and the taxi card work without it.

How do I delete my data?

Settings → Clear all data, or delete the app. Everything about your trip is stored only on your phone.